We’ve made it very easy for Dynamic Mapping Suite subscribers to cancel from within their account settings. There is no tie-in period, no penalty fees, no catches. You can even cancel immediately after purchasing a full pass.
Your full pass access to the Dynamic Mapping Suite will continue up until your current monthly or annual subscription expiry date.
Your maps will not expire until your subscription expires.
Access your subscription settings
- Log in to your Account
- Go to the Subscription management area
- Click the View button
Cancel a subscription
Either turn off Auto-Renew if you want the option to renew manually; or Cancel if you want the subscription to end after the current subscription period
Change subscription period
To change from monthly to annual or vice versa, click the Change Pass button then select the appropriate pass. The system will calculate a prorated rate covering the end of your current subscription into the new plan.
Change payment method or update an expired card
To change your payment method, go to Payment Methods and enter your new card details.
If your card is expired at the time of subscription renewal, your account will be put on hold and you will receive a failed payment email. You will need to update your card details and renew your subscription promptly at this point to ensure that your maps are not permanently removed from the system.
For clients who pay via bank transfer or direct debit
The steps above apply only to subscribers who have purchased their Dynamic Mapping Suite pass via the Maproom website. If you pay annually with BACS on invoice receipt, or via direct debit then please email [email protected] to change your subscription.