Licensing
Usage of our maps is subject to licensing terms.
– Standard royalty free terms for downloadable maps
– Licensing terms for downloadable postcode maps
– Licensing terms for dynamic online maps
Pricing Policies
The price listed is the price you pay at checkout.
VAT
We are a UK-based business, and for UK customers the standard UK VAT rate at 20% is included in all listed prices. The VAT element will be shown at checkout and on your invoice after purchase. If you are a VAT registered business in the UK then you will be able to reclaim the VAT element of the listed price.
Business customers outside the UK can regard the price as zero-rated for VAT. We do not collect EU VAT numbers at checkout, but if you require an invoice specifying zero-rated tax with your EU VAT number, please contact us after purchasing.
International payments
Maps are priced in GBP sterling, but our system will accept international currencies at checkout. We use Stripe and PayPal as payment processors, which both make the currency conversion calculation based on the day’s exchange rate with your currency.
Alternative payment arrangements outside the online checkout
For an extra administration fee, we can cater for organisations that require alternative payment and invoicing arrangements. Payments by BACs are possible for major bespoke mapping, and direct debit can be set up for subscription products. Please contact us to discuss your requirements.
Refund policy
As a digital art and SaaS vendor, we do not offer refunds on our digital products once they have been accessed. You cannot “return” digital files. Please ensure you understand the nature of digital artwork and dynamic online maps before purchasing.
Corrections
If you find an error on any map we will correct the base and resupply at no extra cost to you.
Charities
We offer discounts to registered and approved charities or social enterprises aligned with our values. Please apply to maproom@thamesidemedia.com for a charity coupon code.