Pricing
Maps are priced in GBP sterling, but our payments system will accept international currencies at checkout.
VAT is already included in the published prices, which is shown in the shopping cart breakdown and email receipt.
Our payments system is processed by Payment Express and WorldPay. You can also use PayPal to checkout.
Delivery of base map files
Maproom base map products are delivered as digital downloads. Within moments after payment you will be taken to an order completion page containing a link to your download. An email receipt and confirmation containing the same link will also be sent to the email address you enter during checkout. You are allowed five attempts to download from the link without any time limit.
If for any reason you do not receive the link or the link does not appear to be working, please contact us and we will work out an alternative method of delivery. (NB Please check your default downloads folder on your computer before assuming delivery has failed – our servers are fast, and sometimes a file can download before a downloading progress bar shows up!)
Refunds
Please note that we are unable to allow ‘returns’ or refunds on our digital products once they have been downloaded.
If for any reason our system fails to serve your download and our attempts to transmit the map with an alternative method also fail then we will refund your payment in full.
If you find an error on any map we will correct the base and resend at no extra cost to you.